Everything you need to get started — and keep moving.

Enhanced Support provides a higher-touch level of assistance for organizations with more complex workforce operations, with options such as priority assistance, additional administrator guidance, configuration support, tailored training and post-launch check-ins.

Standard and Enhanced Support are intended to help customers successfully use and configure existing BookStaff functionality. Custom integrations, reporting requirements, significant configuration projects or new development may require separate scoping and pricing.

Implementation prepares BookStaff around the structure of your organization. Depending on your requirements, this may include configuring employees, departments, locations, qualifications, user permissions, shift templates and workforce rules, as well as administrator training and launch preparation.

Yes. BookStaff has a one-time implementation fee based on the size and complexity of your organization, including the number of employees, sites and locations being configured. Your implementation fee will be clearly outlined in your quote before onboarding begins.

Implementation timelines vary based on workforce size, number of locations, configuration requirements and the information available at the start of the project. Your proposed implementation timeline will be provided with your BookStaff quote and rollout plan.

Integration and data exchange options can be reviewed based on the systems your organization currently uses and the information that needs to move between platforms. Available options and any additional development requirements will be identified during discovery.

Not necessarily. BookStaff is focused on workforce scheduling, open-shift distribution and employee communication. Depending on your operation, it can work alongside other HR, payroll, timekeeping and workforce systems.

BookStaff is designed to be simple and intuitive for employees. Most employees require minimal training to get started. Administrator and manager training is provided separately for those responsible for scheduling and workforce management.

Create a new shift from the dashboard and enter the date, time, location, department, required qualifications and relevant notes, or start from a saved template. Once posted, BookStaff notifies eligible employees based on configured workforce rules and qualifications.

Yes. Saved shift templates can include commonly used details such as location, department, shift times, required qualifications and other shift information, reducing repetitive data entry.

Eligible employees who meet the configured requirements for the shift, such as assigned location, department, designation and required qualifications.

These numbers show how many shifts have been filled compared with how many were posted, providing a quick view of coverage.

Use the available assignment options within the schedule to assign or unassign employees. For multiple shifts, bulk assignment can reduce repetitive scheduling work.

Select the shift and use the edit or delete option. Shift details such as date, time, location, department, qualifications and notes can be updated before saving.

Hover over the clock icon associated with the shift to view who posted or accepted the shift, changes made and notes added.

Use the dropdowns, search bar, date filters and By Site, By Designation and Calendar buttons to narrow or reorganize the schedule. Additional top-right controls can hide filled, unfilled, active or deleted shifts, print the schedule or reset filters.

Designations are roles or job classifications assigned to employees. They help organize the workforce and determine eligibility for specific shifts. New designations can be created in the Designations section and assigned to applicable employees.

Yes. Deleted designations can be restored and active designations can be renamed. Preferences control whether deleted information is visible.

Go to Messages, select the plus (+) icon, and use the available filters to target recipients by designation, site, user group or individual user before sending.

Preferences control whether deleted shifts, sites, designations and users are visible. Deleted items can be shown again when they need to be located or restored.

Locate the deleted shift, site, designation or user and use Restore. If the item is not visible, enable the applicable deleted-item toggle in Preferences.

My Schedule shows upcoming accepted or assigned shifts. Available Shifts shows opportunities the employee is qualified and eligible to work. Messages contains shift confirmations and applicable workforce communications.

Yes. Employees can choose to view their schedule in either a List View or Week View. This display preference can be updated at any time within their Preferences settings.